Director of Operations
Required Skills
Job Description
Benoit is a leading provider of premium threading, completion products, and engineered services for the upstream oil and gas industry. With 215,000 sq ft of total manufacturing space company\-wide, we design and manufacture a comprehensive range of wellbore and running tools for exploration and production operations. With over 200 million feet of tubulars run worldwide and more than 400 deepwater and ultra\-deepwater completions executed, we bring proven experience to every project. Our operations are guided by four core values: Service, Quality, Integrity, and Innovation. These principles shape our decisions, define our standards, and ensure consistent alignment across our organization.
At Benoit, we believe our people are our greatest asset. We foster a diverse and inclusive workforce and offer a competitive compensation and benefits package that includes paid time off (PTO), holidays, health benefits, 401k profit sharing, basic and supplemental life insurance, long\- and short\-term disability coverage, and education assistance. If you are driven and seeking to contribute your skills to a company with a strong legacy, proven performance, and a forward\-looking vision, we invite you to apply.
The Manager\-Quality is responsible for the overall implementation, maintenance, and verification of Benoit’s Quality Management System. The Quality Manager\-Ennis will collaborate with the Quality Manager\-Houma to support Benoit’s Quality continuous improvement initiatives and receives their authority from and reports to the Director\-Quality.
Specific duties include, but are not limited to:
* Manage quality personnel (Quality supervisor, Thread inspectors, Quality Assistants, Quality Control Specialists \& Leads) and coordinate activities of all Quality Department personnel.
* Collaborate with Quality Manager\-Houma regarding quality improvement projects and manage cross\-departmental efforts including but not limited to product technology, Information Technology, Production, Maintenance and Sales.
* Establish statistical confidence by identifying sample size and acceptable error, and determining levels of confidence.
* Conduct parts inspection, including: layout, in process, final, and receiving using all types of mechanical inspection.
* Develop best practices for thread measurement techniques and improve First Article Approval (FAI) and thread inspection process.
* Manage and maintain compliance of the QMS for company, customer, statutory and regulatory requirements including applicable ISO and API requirements.
* Conduct and lead internal/external QMS audits, out of specification (OOS), investigations, deviations, CAR, etc.
* Monitor and report on quality data for CAR, NCR, deviations, complaints, material reviews, equipment calibration/PM and SPC trending.
* Manage and report daily and monthly quality systems KPI’S and track improvement projects.
* Manage Employee training programs, gauge training, process training, and evaluation of effectiveness.
* Responsible for the continual monitoring of all products during manufacturing to assure conformance to established product specifications.
* Facilitate cross\-departmental projects/investigations that affect the QMS, including Yearly Management Reviews.
* Maintain all Quality/Process related documentation in an organized fashion including writing standard operating procedures, inspection run reports, and document control including maintenance of records as required by Benoit, API, ISO, and customers.
* Manage supplier performance by conducting internal and external audits.
* Assist the Technology Group with the development of inspection procedures for new Benoit connections.
* Responsible for the control, calibration, and maintenance of all tests, measuring, and inspection equipment used to determine final acceptance of Benoit products.
* Implement the investigation, reporting, and subsequent disposition of nonconforming products.
* Evaluate non\-conformities, audit results, quality records, and customer complaints and initiate a corrective action plan if necessary.
* Collaborate with cross functional teams, engineers, and managers/supervisors to develop, implement, and maintain quality controls and improvements.
* Maintain and distribute Customer Specifications on a controlled copy basis.
* Lead CAPEX projects under the supervision of Director of Quality including purchase of inspection equipment and any other needs for the Quality Department.
* Contribute to quality by assisting with employee training programs, interpreting, and enforcing Benoit quality procedures, monitoring employee performance and by communicating overall awareness of good quality.
* Support 3rd party services and Licensee programs.
* Daily management and maintenance of the QMS, which may include assignments that require travel, off\-hour, or weekend work.
* The job duties may change, and additional duties may be added as per the directions of the Director\-Quality.
Physical requ
At Benoit, we believe our people are our greatest asset. We foster a diverse and inclusive workforce and offer a competitive compensation and benefits package that includes paid time off (PTO), holidays, health benefits, 401k profit sharing, basic and supplemental life insurance, long\- and short\-term disability coverage, and education assistance. If you are driven and seeking to contribute your skills to a company with a strong legacy, proven performance, and a forward\-looking vision, we invite you to apply.
The Manager\-Quality is responsible for the overall implementation, maintenance, and verification of Benoit’s Quality Management System. The Quality Manager\-Ennis will collaborate with the Quality Manager\-Houma to support Benoit’s Quality continuous improvement initiatives and receives their authority from and reports to the Director\-Quality.
Specific duties include, but are not limited to:
* Manage quality personnel (Quality supervisor, Thread inspectors, Quality Assistants, Quality Control Specialists \& Leads) and coordinate activities of all Quality Department personnel.
* Collaborate with Quality Manager\-Houma regarding quality improvement projects and manage cross\-departmental efforts including but not limited to product technology, Information Technology, Production, Maintenance and Sales.
* Establish statistical confidence by identifying sample size and acceptable error, and determining levels of confidence.
* Conduct parts inspection, including: layout, in process, final, and receiving using all types of mechanical inspection.
* Develop best practices for thread measurement techniques and improve First Article Approval (FAI) and thread inspection process.
* Manage and maintain compliance of the QMS for company, customer, statutory and regulatory requirements including applicable ISO and API requirements.
* Conduct and lead internal/external QMS audits, out of specification (OOS), investigations, deviations, CAR, etc.
* Monitor and report on quality data for CAR, NCR, deviations, complaints, material reviews, equipment calibration/PM and SPC trending.
* Manage and report daily and monthly quality systems KPI’S and track improvement projects.
* Manage Employee training programs, gauge training, process training, and evaluation of effectiveness.
* Responsible for the continual monitoring of all products during manufacturing to assure conformance to established product specifications.
* Facilitate cross\-departmental projects/investigations that affect the QMS, including Yearly Management Reviews.
* Maintain all Quality/Process related documentation in an organized fashion including writing standard operating procedures, inspection run reports, and document control including maintenance of records as required by Benoit, API, ISO, and customers.
* Manage supplier performance by conducting internal and external audits.
* Assist the Technology Group with the development of inspection procedures for new Benoit connections.
* Responsible for the control, calibration, and maintenance of all tests, measuring, and inspection equipment used to determine final acceptance of Benoit products.
* Implement the investigation, reporting, and subsequent disposition of nonconforming products.
* Evaluate non\-conformities, audit results, quality records, and customer complaints and initiate a corrective action plan if necessary.
* Collaborate with cross functional teams, engineers, and managers/supervisors to develop, implement, and maintain quality controls and improvements.
* Maintain and distribute Customer Specifications on a controlled copy basis.
* Lead CAPEX projects under the supervision of Director of Quality including purchase of inspection equipment and any other needs for the Quality Department.
* Contribute to quality by assisting with employee training programs, interpreting, and enforcing Benoit quality procedures, monitoring employee performance and by communicating overall awareness of good quality.
* Support 3rd party services and Licensee programs.
* Daily management and maintenance of the QMS, which may include assignments that require travel, off\-hour, or weekend work.
* The job duties may change, and additional duties may be added as per the directions of the Director\-Quality.
Physical requ
Posted: 2026-03-25