Field Service Technician I
Job Description
**Job Title:** Field Service Technician I
**Department:** Sales and Service
**FLSA Class:** Non\-Exempt
**Pay Type:** Hourly
**Job Summary:** The Field Service Technician I is responsible for supporting the daily operations of the sales locations. Providing service and customer support during field visits or dispatches and managing all on\-site installation, repair, maintenance and testing tasks.
**Essential Job Functions:**
* Performs field service repairs to customers wellsite production equipment while using technical manuals, prints and specifications.
* Directs, coordinates, and performs the job activities in a manner consistent with the company’s goals and objectives, while adhering to all customer field location policies and safety requirements
* Troubleshoots production process operations and recommends actions for problem solving.
* Provides job completion field service report details to the customer and Kimray
* Prepares, completes and presents wellsite Job Safety
* Analysis prior to commencing work.
* Ensures correct inventory is maintained on service vehicle to facilitate field service repairs.
* Responsible for providing basic leadership while teaching, coaching and mentoring Team Members
* Complies with all safety policies, practices, and procedures. Reports all unsafe activities to supervisor and/or a Health Safety and Environmental team member.
* Participates in proactive teams to achieve departmental and company goals.
* Provides leadership to others through example and sharing of knowledge/skill.
* Performs other duties as assigned.
**Qualifications:**
* Must pass DOT physical.
3\-5 years’ Oil \& Gas industry experience required.
* Working knowledge of oil and gas production equipment practices
* Ability to apply Kimray/Non\-Kimray products to applications.
* Ability to operate Field Service Equipment including the proper use of tools.
* Ability to use Kimray sizing programs and interpret results.
* Must have analytical, problem solving and critical thinking skills.
* Able to communicate clearly with field level operators / engineers.
* Able to prioritize activities.
* Ability to operate computer.
* Must have valid driver’s license and clean MVR.
* Must pass background check and drug screen.
**Core Competencies:**
* **Ensures Accountability** – Holding self and others accountable to meet commitments.
* **Instills Trust** – Gaining the confidence and trust of others through honesty, integrity, and authenticity.
* **Collaborates** – Building partnerships and working collaboratively with others to meet shared objectives.
* **Demonstrates Self Awareness** – Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
**Supervisory Responsibilities:** No
**Education:**
* High School Diploma or equivalent required
**Work Environment:**
* Shop / Field environments – PPE required in specific areas.
* Ability to function and adapt to a various range of weather conditions.
**Physical Requirements:**
* Repetitive use of hands
* Stooping, kneeling, crouching, or crawling
* Lifting, pushing, and pulling up to 75 lbs.
**Travel:** Yes
* Extended periods of time
**Safety Sensitive Position:**
* Yes
+ This position performs tasks or duties that could affect the health or safety of Kimray employees or other individuals and has been designated as Safety Sensitive.
**Department:** Sales and Service
**FLSA Class:** Non\-Exempt
**Pay Type:** Hourly
**Job Summary:** The Field Service Technician I is responsible for supporting the daily operations of the sales locations. Providing service and customer support during field visits or dispatches and managing all on\-site installation, repair, maintenance and testing tasks.
**Essential Job Functions:**
* Performs field service repairs to customers wellsite production equipment while using technical manuals, prints and specifications.
* Directs, coordinates, and performs the job activities in a manner consistent with the company’s goals and objectives, while adhering to all customer field location policies and safety requirements
* Troubleshoots production process operations and recommends actions for problem solving.
* Provides job completion field service report details to the customer and Kimray
* Prepares, completes and presents wellsite Job Safety
* Analysis prior to commencing work.
* Ensures correct inventory is maintained on service vehicle to facilitate field service repairs.
* Responsible for providing basic leadership while teaching, coaching and mentoring Team Members
* Complies with all safety policies, practices, and procedures. Reports all unsafe activities to supervisor and/or a Health Safety and Environmental team member.
* Participates in proactive teams to achieve departmental and company goals.
* Provides leadership to others through example and sharing of knowledge/skill.
* Performs other duties as assigned.
**Qualifications:**
* Must pass DOT physical.
3\-5 years’ Oil \& Gas industry experience required.
* Working knowledge of oil and gas production equipment practices
* Ability to apply Kimray/Non\-Kimray products to applications.
* Ability to operate Field Service Equipment including the proper use of tools.
* Ability to use Kimray sizing programs and interpret results.
* Must have analytical, problem solving and critical thinking skills.
* Able to communicate clearly with field level operators / engineers.
* Able to prioritize activities.
* Ability to operate computer.
* Must have valid driver’s license and clean MVR.
* Must pass background check and drug screen.
**Core Competencies:**
* **Ensures Accountability** – Holding self and others accountable to meet commitments.
* **Instills Trust** – Gaining the confidence and trust of others through honesty, integrity, and authenticity.
* **Collaborates** – Building partnerships and working collaboratively with others to meet shared objectives.
* **Demonstrates Self Awareness** – Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
**Supervisory Responsibilities:** No
**Education:**
* High School Diploma or equivalent required
**Work Environment:**
* Shop / Field environments – PPE required in specific areas.
* Ability to function and adapt to a various range of weather conditions.
**Physical Requirements:**
* Repetitive use of hands
* Stooping, kneeling, crouching, or crawling
* Lifting, pushing, and pulling up to 75 lbs.
**Travel:** Yes
* Extended periods of time
**Safety Sensitive Position:**
* Yes
+ This position performs tasks or duties that could affect the health or safety of Kimray employees or other individuals and has been designated as Safety Sensitive.
Posted: 2026-04-23